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Date posted:

July 10, 2024

Author:

Joe Gaudoin

Table of contents

Differentiating direct mail campaigns to landlords

It’s been a tough market for landlords in the past few years with ongoing legislation and taxation changes. With this in mind, estate agents need innovative strategies to attract landlords and secure lettings instructions. 

Direct mail campaigns remain a powerful tool, particularly when tailored to address landlords' key concerns, tenant desires and demonstrate agent expertise. This blog explores effective strategies for estate agents to differentiate their direct mail campaigns and win more lettings instructions.

Tenants Want Properties with Better EPCs

With growing awareness of energy efficiency, due to the cost of living crisis and increasing utility bills, tenants are increasingly prioritising properties with better Energy Performance Certificates (EPCs). 

Statistics from Dataloft and the Property Academy reveal that 78% of renters considered the Energy Performance Certificate important when searching for a property. Properties with higher EPC ratings not only appeal to eco-conscious tenants, but also offer lower running costs, making them more attractive overall.

Targeting Low EPC Properties

Estate agents can leverage this tenant desire and showcase their expertise by sending direct mail campaigns, using Spectre to target those landlords of rental properties with low EPC ratings. 

This can position the agent as a thought leader in the market. By highlighting the benefits of improving EPC ratings, agents can encourage landlords to take proactive steps, ultimately leading to higher tenant satisfaction and occupancy rates.

Market Insights

Landlords are more likely to engage with letting agents who showcase their expertise and market knowledge. Providing valuable insights into the rental market can build trust and demonstrate the agent's commitment to helping landlords achieve tenanted properties.

Highlight Your Expertise

Agents can use direct mail campaigns to emphasise their agency's ability to get properties tenanted quickly and at competitive prices. 

Use data where possible.

For example you might include a statement like, "98% of our lettings properties have been tenanted, 100% of the time, since coming onboard." This not only showcases your success, but also reassures landlords of your capability to manage their properties effectively.

Or, if you know a landlord has several properties in areas with high tenant demand, focus your message on how your agency's services can help maximise rental income and reduce vacancy periods.

Legislative Updates

The rental market is ever-changing, with frequent updates to legislation and regulations. Letting agents who keep landlords informed about these changes will gain an edge over competitors. 

For example, sending direct mail to educate landlords on the updates of the Renters Reform Bill, which contains significant changes to legislation, would be a high interest campaign.  

Incorporate brief market updates or summaries of recent legislative changes in your direct mail campaigns to demonstrate your up-to-date knowledge and proactive approach.

Leveraging Technology

Using advanced tools like Spectre can significantly enhance your direct mail campaigns. 

Spectre's Targeting Capabilities

Spectre allows agents to target off-market properties, cross-checking this with land registry data to enable you to reach landlords, not their tenanted properties, who might not be actively looking for a new agent but could be persuaded by a well-crafted letter.

Agents using Spectre can also use data to add increased levels of personalisation to engage and attract landlords. 

Highlight the benefits of services and how your letting agency can help them maximise their rental income. This targeted approach ensures that the right message reaches the right audience, increasing the likelihood of a positive response.

Building trust through transparency

Transparency is key in building trust with landlords to get them to let their property through your letting agency. Use direct mail to provide clear and honest information about your services. 

For example, include testimonials from satisfied landlords, showcasing your track record in managing properties and achieving high tenant satisfaction. Or do you offer any rental income protection schemes? 

These schemes offer landlords peace of mind by ensuring a steady rental income, even when tenants default on payments. Given the increasing financial pressures on tenants, ​landlords are more concerned than ever about the reliability of their rental income. Rent guarantee schemes can significantly reduce the financial risks for landlords, making their property investment more secure.

Promoting these schemes can help agents position themselves as proactive and landlord-focused, addressing one of the most pressing concerns in the rental market. By offering such protections, agents not only enhance their service proposition but also build trust and loyalty among landlords.

Conclusion

Differentiating your direct mail campaigns is essential for attracting landlords and securing lettings instructions. 

By focusing on key areas such as tenant wants, market insights, legislative updates, and leveraging technology, estate agents can create compelling and effective direct mail strategies. 

Demonstrating your expertise and providing valuable information will position your agency as a leader in the market, ultimately helping you achieve your business goals.

For more information on how to enhance your direct mail campaigns and attract more landlords, book a demo today.

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